We do our best to dispatch all orders as soon as possible after payment has been received, but most orders are shipped the next working day. Please be aware that most direct bank transfers will not appear in our account until the following day.

Shipping costs are calculated on the checkout page. We do not have an option for pick up, and our couriers cannot deliver to PO Boxes.

All rural deliveries incur a $6.00 surcharge, regardless of whether they are eligible for free shipping or not.

We send our packages through Peter Baker Transport. Once your order has been dispatched you will receive an email that contains the tracking details for the package. Please use PBT’s online tool to monitor the progress of your delivery. While most North Island deliveries are carried out overnight, PBT do advertise it as a two day courier service so we cannot guarantee next day delivery.